Investigating linkage between customer value and technology adoption behaviour: A study of banking sector in India

The present study has been framed to analyze relationship between customer value perception and their technology adoption behaviour with reference to banking customers in India. Being primary in nature by employing multistage stratified sampling approach, the study has included a sample of 1201 bank...

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Bibliographic Details
Main Authors: Irbha Magotra, Jyoti Sharma, Supran Kumar Sharma
Format: Article
Language:Spanish
Published: Elsevier 2018-01-01
Series:European Research on Management and Business Economics
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2444883417300451