Wait Times in Musculoskeletal Patients: What Contributes to Patient Satisfaction

Introduction: The purpose of this study was to determine how wait time duration is associated with patient satisfaction and how appointment characteristics relate to wait time duration and patient satisfaction in the orthopedic surgery clinic. Methods: Two hundred sixty-four patients visiting one of...

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Bibliographic Details
Main Authors: Georgina Glogovac MD, Mark E Kennedy BS, Maria R Weisgerber, Rafael Kakazu MD, Brian M Grawe MD
Format: Article
Language:English
Published: SAGE Publishing 2020-08-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373519864828