Benchmarking of contributory organisations within the framework of technical efficiency
Organisations should evaluate their goals in the areas of customer service provision, overall organisational strategy, finance, and human resource management. The performance of specific services provided to the client should be monitored and evaluated in greater detail. The comparison should be mad...
Main Authors: | Rylková Žaneta, Šebestová Jarmila |
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Format: | Article |
Language: | English |
Published: |
Sciendo
2019-04-01
|
Series: | Engineering Management in Production and Services |
Subjects: | |
Online Access: | https://doi.org/10.2478/emj-2019-0006 |
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