Benchmarking of contributory organisations within the framework of technical efficiency

Organisations should evaluate their goals in the areas of customer service provision, overall organisational strategy, finance, and human resource management. The performance of specific services provided to the client should be monitored and evaluated in greater detail. The comparison should be mad...

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Bibliographic Details
Main Authors: Rylková Žaneta, Šebestová Jarmila
Format: Article
Language:English
Published: Sciendo 2019-04-01
Series:Engineering Management in Production and Services
Subjects:
Online Access:https://doi.org/10.2478/emj-2019-0006