Patient Satisfaction Survey as a Tool Towards Quality Improvement

Over the past 20 years, patient satisfaction surveys have gained increasing attention as meaningful and essential sources of information for identifying gaps and developing an effective action plan for quality improvement in healthcare organizations. However, there are very few published studies rep...

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Bibliographic Details
Main Authors: Rashid Al-Abri, Amina Al-Balushi
Format: Article
Language:English
Published: Oman Medical Specialty Board 2014-01-01
Series:Oman Medical Journal
Subjects:
Online Access:http://www.omjournal.org/fultext_PDF.aspx?DetailsID=467&type=fultext