Customer value creation in the development of digital health services: discourse analysis
The study’s aim was to describe how customer value creation is reflected in the development of digital health services. To this end, we used discourse analysis to evaluate documentation from the ODA (Self-Treatment and Digital Value Services) project, which provides national-scale digital health se...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Finnish Social and Health Informatics Association
2021-06-01
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| Series: | Finnish Journal of eHealth and eWelfare |
| Subjects: | |
| Online Access: | https://journal.fi/finjehew/article/view/101343 |