Use of performance indicators in the nursing service of a public hospital Utilización de indicadores de desempeño en servicio de enfermería de hospital público Utilização de indicadores de desempenho em serviço de enfermagem de hospital público

The study aimed to identify performance indicators adopted by the Nursing Service of a public hospital and to analyze the opinions of the nurses regarding the use of these indicators to evaluate the quality of the nursing care. This is descriptive exploratory study with a quantitative approach, whic...

Full description

Bibliographic Details
Main Authors: Carmen Silvia Gabriel, Marcia Regina Antonieto da Costa Melo, Fernanda Ludmila Rossi Rocha, Andréa Bernardes, Tatiana Miguelaci, Maria de Lourdes Prado Silva
Format: Article
Language:English
Published: Universidade de São Paulo 2011-10-01
Series:Revista Latino-Americana de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692011000500024