DEVELOPMENT OF PASSENGER TRAFFIC SERVICE QUALITY MANAGEMENT SYSTEM OF RAILWAY ENTERPRISES
Purpose. At the present stage of development of Ukraine’s economy, passenger traffic service quality management of railway enterprises became one of the main tasks to ensure their efficient operation. In terms of railway re-forms and increased competition in the transport market, the discrepancies b...
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| Format: | Article |
| Language: | English |
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Dnipro National University of Railway Transport named after Academician V. Lazaryan
2016-12-01
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| Series: | Nauka ta progres transportu |
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| Online Access: | http://stp.diit.edu.ua/article/view/90461/86960 |