Client experience on projects
We consider client experience on projects. The topic of customer experience is receiving a lot of interest in marketing. It is believed that vendors that manage customer experience achieve better results than those who do not. All the work to date has been done in retail. We consider the nature of c...
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| Format: | Article |
| Language: | English |
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Elsevier
2021-12-01
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| Series: | Project Leadership and Society |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666721521000193 |