The Effect of Service Quality on Housing Security Management toward Consumer Satisfaction on Housing Lecturer of Hasanuddin University in Makassar

The purpose of this study is to: 1) analyze the effect of service quality which consisting of reliability, responsiveness, empathy, assurance, and physical appearance to customer satisfaction on the Housing Security Management Lecturer of Hasanuddin University Tamalanrea in Makassar; and 2) to know...

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Bibliographic Details
Main Authors: Sumarsih Sumarsih, Zainal Abidin
Format: Article
Language:English
Published: Research Synergy Foundation 2019-06-01
Series:International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH)
Subjects:
Online Access:http://journals.rsfpress.com/index.php/ijmesh/article/view/13/12