Lessons Learned in Leaving the Library and Coming Back Again

In early March 2020, libraries across the Commonwealth of Pennsylvania began to close in the wake of the COVID-19 crisis. On March 19, staff members in the Interlibrary Loan (ILL) Department at Penn State University Libraries pivoted to providing remote services to Penn State users and library partn...

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Bibliographic Details
Main Author: Meg E. Massey
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2020-12-01
Series:Pennsylvania Libraries: Research & Practice
Online Access:https://palrap.org/ojs/index.php/palrap/article/view/239
Description
Summary:In early March 2020, libraries across the Commonwealth of Pennsylvania began to close in the wake of the COVID-19 crisis. On March 19, staff members in the Interlibrary Loan (ILL) Department at Penn State University Libraries pivoted to providing remote services to Penn State users and library partners from around the world. In addition to describing the difficulties of transitioning to and the realities of working from home, this piece describes the challenges experienced in returning to the library. Considerations for the future are also discussed.
ISSN:2324-7878