Lessons Learned in Leaving the Library and Coming Back Again

In early March 2020, libraries across the Commonwealth of Pennsylvania began to close in the wake of the COVID-19 crisis. On March 19, staff members in the Interlibrary Loan (ILL) Department at Penn State University Libraries pivoted to providing remote services to Penn State users and library partn...

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Bibliographic Details
Main Author: Meg E. Massey
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2020-12-01
Series:Pennsylvania Libraries: Research & Practice
Online Access:https://palrap.org/ojs/index.php/palrap/article/view/239