Mangomoments - preconditions and impact on patients and families, healthcare professionals and organisations: a multi-method study in Flemish hospitals

Objective Understanding how small unexpected acts or gestures by healthcare professionals, known as Mangomoments, are translated into practice, what their preconditions are and what their impact is on patients and families, healthcare professionals and organisations.Design A multi-method design was...

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Bibliographic Details
Main Authors: Kris Vanhaecht, Deborah Seys, Luk Bruyneel, Ellen Coeckelberghs, Massimiliano Panella, Dirk De Ridder, Elly Van Bael, Charlotte Van der Auwera, Fien Claessens, Maureen Bisognano, Pedro L Delgado
Format: Article
Language:English
Published: BMJ Publishing Group 2020-08-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/10/8/e034543.full