DISCONTINUANCE OF SIX SIGMA PROGRAMS: A COMPARATIVE STUDY OF CASES DISCONTINUIDAD DE PROGRAMAS SEIS SIGMA: UN ESTUDIO COMPARATIVO DE CASOS DESCONTINUIDADE DE PROGRAMAS SEIS SIGMA: UM ESTUDO COMPARATIVO DE CASOS
This article presents a study of factors that influence discontinuance of Six Sigma quality programs and how the programs operate in an organizational context. This research is based on a multi-case study conducted in a company of the electronics manufacturing sector and another in the service sect...
| Main Authors: | , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Emerald Publishing
2013-01-01
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| Series: | REGE Revista de Gestão |
| Subjects: | |
| Online Access: | http://www.revistas.usp.br/rege/article/view/49809 |