Effects of appointment scheduling on waiting time and utilisation of antenatal care in Mozambique

BackgroundPoor patient experience, including long waiting time, is a potential reason for low healthcare utilisation. In this study, we evaluate the impact of appointment scheduling on waiting time and utilisation of antenatal care.MethodsWe implemented a pilot study in Mozambique introducing appoin...

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Bibliographic Details
Main Authors: Maria Steenland, Janeth Dula, Amanda de Albuquerque, Rosa Marlene Cuco, Sergio Chicumbe, Eduardo Samo Gudo, Sandra Sequeira
Format: Article
Language:English
Published: BMJ Publishing Group 2019-11-01
Series:BMJ Global Health
Online Access:https://gh.bmj.com/content/4/6/e001788.full