Menyelidiki Loyalitas Millenial pada Transportasi Online; Studi Mediasi berbasis SEM-PLS

The massive transformation of consumer behaviour on the online transportation network platform in Indonesia has still not yet answered comprehensively. We have identified and evaluated several latent constructs based on prior research review. Hence, we investigate the effect of electronic customer r...

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Bibliographic Details
Main Authors: Muhammad Ashoer, Muhammad Haerdiansyah Syahnur, Rezky Ratnasari Taufan, Andi Nursiskawanti Siangka
Format: Article
Language:English
Published: Muhammadiyah University Press 2020-12-01
Series:Benefit Jurnal Manajemen dan Bisnis
Subjects:
Online Access:http://journals.ums.ac.id/index.php/benefit/article/view/11179