Conceptualising Benefits of User-Centred Design for Digital Library Services
Libraries are increasingly adopting user-centred design (UCD) approaches to the development of their services for the benefit of customers. Less attention is paid to evaluating the activity of designing. To address this managerial question, we present a study that examines UCD performance in the con...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
openjournals.nl
2018-04-01
|
| Series: | Liber Quarterly: The Journal of European Research Libraries |
| Subjects: | |
| Online Access: | http://www.liberquarterly.eu/articles/10.18352/lq.10231/ |