Business Model Innovation in News Media: Fostering New Relationships to Stimulate Support from Readers
Customer relationships are an important pillar of a business model (Osterwalder & Pigneur, 2010). For years, though, news media has not invested much effort into nurturing rich connections with their consumers and, consequently, neglected the promotion of a participatory culture that could bring...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Cogitatio
2020-04-01
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Series: | Media and Communication |
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Online Access: | https://www.cogitatiopress.com/mediaandcommunication/article/view/2709 |