The Relationship of a Foreign Tour Operator in Serbia towards Tourists Based on the Example of TUI

Tourism represents a widespread phenomenon in which around a billion of people participates, so that it is understandable that a small percentage of the dissatisfied represents a serious contingent. Therefore the complaints of the users of travel agencies’ services arise. In order to protect itself,...

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Bibliographic Details
Main Authors: Marija Šuleić, Aleksandra Dragin, Vanja Dragićević
Format: Article
Language:English
Published: University of Novi Sad 2015-01-01
Series:Turizam
Subjects:
TUI
Online Access:http://www.dgt.uns.ac.rs/turizam/arhiva/vol_1901_1.pdf