The Relationship of a Foreign Tour Operator in Serbia towards Tourists Based on the Example of TUI
Tourism represents a widespread phenomenon in which around a billion of people participates, so that it is understandable that a small percentage of the dissatisfied represents a serious contingent. Therefore the complaints of the users of travel agencies’ services arise. In order to protect itself,...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of Novi Sad
2015-01-01
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Series: | Turizam |
Subjects: | |
Online Access: | http://www.dgt.uns.ac.rs/turizam/arhiva/vol_1901_1.pdf |