Assessment of State Services Quality and Availability in the Socio-Cultural Sphere

Assessment of State Services Quality and Availability in the Socio-Cultural Sphere

The relevance of the presented research is caused by distribution of independent tools to assess public administration of the socio-cultural sphere by public nongovernmental organizations and scientific institutes. The objective of the paper is to develop a technique to assess quality and availabili...

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Bibliographic Details
Main Authors: Irina V. Terentyeva, Mikhail P. Starodubtsev, Andrey I. Timonin, Natalya B. Pugacheva, Nadezhda N. Zykova, Alexander N. Lunev, Sergey G. Ezhov, Lyudmila D. Starikova
Format: Article
Language:English
Published: EconJournals 2016-03-01
Series:International Review of Management and Marketing
Subjects:
evaluation of public administration
trust of consumers in service providers
level of state services quality
level of state services availability
socio-cultural sphere.
Online Access:https://dergipark.org.tr/tr/pub/irmm/issue/32106/355888?publisher=http-www-cag-edu-tr-ilhan-ozturk

Internet

https://dergipark.org.tr/tr/pub/irmm/issue/32106/355888?publisher=http-www-cag-edu-tr-ilhan-ozturk

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