Collecting Virtual Reference Statistics with an IM Chat-Bot
A perennial problem in libraries is capturing accurate statistics. This article addresses this problem with the creative use of Web 2.0 tools: Meebo and AOL Instant Messenger. It describes the development and implementation of an instant messaging "stat-bot" that prompts staff to record vi...
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| Format: | Article |
| Language: | English |
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Code4Lib
2008-06-01
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| Series: | Code4Lib Journal |
| Online Access: | http://journal.code4lib.org/articles/85 |