Exploratory Analysis of Customer Satisfaction in Case of Cluj-Napoca City Hall Social Canteen

<p>This study is an exploratory analysis ofcustomers’ satisfaction with regard to the servicesprovided to people on welfare by the socialcanteen organized by Cluj-Napoca City Hall. Inaddition to assessing customers’ satisfaction, italso aims to highlight the main factors influencingthe satisfa...

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Bibliographic Details
Main Authors: Horia M. RABOCA, Ioan LAZĂR, Adina SOLOMON
Format: Article
Language:English
Published: Babes Bolyai University 2009-02-01
Series:Transylvanian Review of Administrative Sciences
Online Access:https://rtsa.ro/tras/index.php/tras/article/view/196