Differentiating Factors of the Process Approach in Service Organizations: Case Study of a Training Service Company
The process approach is one of the most important practices to manage enterprises. However, a limitation in the literature concerns the factors that characterize this management approach in service enterprises. This study seeks to show the differentiating factors of the process approach in services...
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| Format: | Article |
| Language: | English |
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De Gruyter Poland
2022-01-01
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| Series: | Journal of Engineering, Project, and Production Management |
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| Online Access: | http://www.ppml.url.tw/EPPM_Journal/volumns/12_01_January_2022/ID_358_12_1_1_12.pdf |