Evaluation of Early-Stage Design Concepts via Online Discussion: A Case Study
User involvement through an online platform may have several benefits for evaluating early-stage design ideas. In this paper, we present a case where we supported two companies with gathering customers’ early feedback on service concepts. Our findings suggest that a scenario-based approach coupled w...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Aracne editrice
2018-06-01
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| Series: | DigitCult@Scientific Journal on Digital Cultures |
| Online Access: | http://www.digitcult.it/index.php/dc/article/view/63 |