Development of a balanced scorecard as a strategic performance measurement system for clinical radiology as a cost center
Abstract Objectives To develop a goal-oriented indicator system based on the balanced scorecard (BSC) concept, which takes into account the perspectives of the referring physician and patient and emphasizes the focus on the internal processes of the radiology department. Methods Development of a BSC...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
SpringerOpen
2021-06-01
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Series: | Insights into Imaging |
Subjects: | |
Online Access: | https://doi.org/10.1186/s13244-021-01009-2 |