Development of a balanced scorecard as a strategic performance measurement system for clinical radiology as a cost center

Abstract Objectives To develop a goal-oriented indicator system based on the balanced scorecard (BSC) concept, which takes into account the perspectives of the referring physician and patient and emphasizes the focus on the internal processes of the radiology department. Methods Development of a BSC...

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Bibliographic Details
Main Authors: Ulf Teichgräber, Rainer Sibbel, Andreas Heinrich, Felix Güttler
Format: Article
Language:English
Published: SpringerOpen 2021-06-01
Series:Insights into Imaging
Subjects:
Online Access:https://doi.org/10.1186/s13244-021-01009-2