The Influence of Service Quality Dimensions On Customer Satisfaction Within Visa Facilitation Centres in South Africa
Over the past few years, there has been a heightened importance on service quality and customer satisfaction within service units of the South African government. This is evidenced by nationwide service delivery protests, suggesting that the quality of service that is expected to be delivered, as en...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Social Sciences Research Society
2020-12-01
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| Series: | International Journal of eBusiness and eGovernment Studies |
| Subjects: | |
| Online Access: | https://dergipark.org.tr/tr/pub/ijebeg/issue/55947/767171?publisher=sobiad |