Impact of a New Concept of Universal Service Obligations on Revenue Increase in the Post of Serbia

Impact of a New Concept of Universal Service Obligations on Revenue Increase in the Post of Serbia

The European postal directives and Serbian legislation as well define the quality standards for universal service obligations at the aggregate level, i.e. for all postal items transferred by the postal operator. This paper proposes a new concept where the transit time is defined by the customer and...

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Bibliographic Details
Main Authors: Momčilo Dobrodolac, Predrag Ralević, Libor Švadlenka, Valentina Radojičić
Format: Article
Language:English
Published: University of Zagreb, Faculty of Transport and Traffic Sciences 2016-05-01
Series:Promet (Zagreb)
Subjects:
universal service obligations
new concept
transit time
forecasting
customer attitudes
revenue analysis
Online Access:https://traffic.fpz.hr/index.php/PROMTT/article/view/1835

Internet

https://traffic.fpz.hr/index.php/PROMTT/article/view/1835

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