Education Marketing; Examining the Link between Physical Quality of Universities and Customer Satisfaction
The relevance of service environment in the delivery of quality services can not be over emphasized. The simultaneity of production and consumption of services makes it necessary for the students (consumers) to be in the servicescape. This unique feature makes qualitative infrastructure and enabl...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Danubius University
2014-02-01
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| Series: | Acta Universitatis Danubius: Oeconomica |
| Subjects: | |
| Online Access: | http://journals.univ-danubius.ro/index.php/oeconomica/article/view/2135/2056 |