Patient experience with outpatient encounters at public hospitals in Shanghai: Examining different aspects of physician services and implications of overcrowding.

BACKGROUND:Over 90% of outpatient care in China was delivered at public hospitals, making outpatient experience in this setting an important aspect of quality of care. OBJECTIVE:To assess outpatient experience with different aspects of physician services at China's public hospitals and its asso...

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Bibliographic Details
Main Authors: Yuhua Bao, Guanrong Fan, Dongdong Zou, Tong Wang, Di Xue
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2017-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC5312958?pdf=render