Organizational Performance Influenced by Academic Service Quality: An Investigation in Public Universities in Malaysia
The influence of service quality on organizational performance has captured a greater attention in corporate and academic world. The public universities in Malaysia are no different than such corporate world in terms of quality, services, and outcome. Hence, investigation of the influence of academi...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Hindawi Limited
2021-01-01
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| Series: | Education Research International |
| Online Access: | http://dx.doi.org/10.1155/2021/8408174 |