Customer Development Model Dalam Bisnis Jasa Pembelajaran Program English as Second Languange (ESL)

The purpose of study is to test the application of Customer Development Model (CDM) in a language service business called English as Second Language (ESL). This study uses CDM approach by incorporating business model canvas and SERVQUAL. The study uses qualitative and quantitative approaches by invo...

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Bibliographic Details
Main Authors: Niken Dyah Wanodyanti, Idqan Fahmi, Agus Maulana
Format: Article
Language:Indonesian
Published: Bogor Agricultural University 2019-01-01
Series:Jurnal Aplikasi Bisnis dan Manajemen
Online Access:http://journal.ipb.ac.id/index.php/jabm/article/view/24554