Quality policy deployment in public Higher Education Institutions using Balanced Scorecard principles
communication of quality policy to all members of the organization and continually review its alignment with purpose and strategic vision of the institution is a key element of quality management in public higher education institutions. Therefore, a methodology for quality policy deployment...
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| Format: | Article |
| Language: | English |
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Instituto Tecnológico Metropolitano - ITM
2014-08-01
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| Series: | Trilogia |
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| Online Access: | https://revistas.itm.edu.co/index.php/trilogia/article/view/434/440 |