Instant Messenger‐Facilitated Knowledge Sharing and Team Performance

The instant messenger (IM) is frequently encountered as a facilitator of communication in both social and working contexts. Nevertheless, there are concerns about the extent to which IMs bring organizational benefits, thereby overcoming interruptions to work. In this study, we focus on how IM tools...

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Bibliographic Details
Main Authors: Carol X.J. Ou, Robert M. Davison, Darren Leung
Format: Article
Language:English
Published: Research Institute for Knowledge Content Development & Technology 2014-12-01
Series:International Journal of Knowledge Content Development and Technology
Subjects:
Online Access:http://ijkcdt.net/xml/03036/03036.pdf