Maturity mapping for continuous improvement: A case study of a revenue services institution
Background: Continuous improvement is a topic that organisations sometimes avoid since it identifies areas lacking business excellence. Continuous improvement is possible in organisations that take a holistic approach to managing knowledge, which gives them the ability to continue to innovate and su...
Main Authors: | Mlungisi Mthembu, Tanya du Plessis |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2018-10-01
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Series: | South African Journal of Economic and Management Sciences |
Subjects: | |
Online Access: | https://sajems.org/index.php/sajems/article/view/2044 |
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