Measuring the Quality of Travel Agencies E - Service Application: Proposed A Model
This study has been handled to a two dimensional e-service quality measurements, based on e-service quality measurement models in the literatüre, according to changing consumer demands. E-service quality models has been composed from two factors and seven sub-factors belong to these two...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Isarder
2015-09-01
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| Series: | İşletme Araştırmaları Dergisi |
| Subjects: | |
| Online Access: | http://isarder.org/2015/vol.7_issue.3_article018_full_text.pdf |