Developing a New Approach to Managing and Mediating Conflicts

Generally speaking, words can be elusive and they need to be carefully selected when conveying messages, ideas and proposals between parties. This is all the more evident in mediation process as language has to be neutral and mediators should avoid expressions directing parties. In this regard, rece...

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Bibliographic Details
Main Author: Giulia Adriana Pennisi
Format: Article
Language:English
Published: LED - Edizioni Universitarie di Lettere Economia Diritto 2017-10-01
Series:Lingue Culture Mediazioni
Subjects:
Online Access:http://www.ledonline.it/index.php/LCM-Journal/article/view/1144