Human Resource Abilities and Skills in TQM for Sustainable Enterprises

Total quality management (TQM) is a lean manufacturing tool that focuses on ensuring the production of goods that meet design specifications and give customer satisfaction, both attractive benefits highly appreciated by managers. However, there are several factors involved in the success of TQM prog...

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Bibliographic Details
Main Authors: Jorge Luis García-Alcaraz, Francisco Javier Flor-Montalvo, Liliana Avelar-Sosa, Cuauhtémoc Sánchez-Ramírez, Emilio Jiménez-Macías
Format: Article
Language:English
Published: MDPI AG 2019-11-01
Series:Sustainability
Subjects:
tqm
pls
sem
Online Access:https://www.mdpi.com/2071-1050/11/22/6488