Marketing Aspects of ISO System Implementation

The paper analyses the effects of the ISO system implementation and certification. It covers the aspects that are internal (managerial, personnel related) and external (mainly - marketing and sales related). Since there are differences between the ISO system implementation motivations and the actua...

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Bibliographic Details
Main Author: Sigitas Urbonavičius
Format: Article
Language:English
Published: Vilnius University Press 2004-12-01
Series:Ekonomika
Online Access:https://www.journals.vu.lt/ekonomika/article/view/17346