Personal Recommendation Using a Novel Collaborative Filtering Algorithm in Customer Relationship Management
With the rapid development of customer relationship management, more and more user recommendation technologies are used to enhance the customer satisfaction. Although there are many good recommendation algorithms, it is still a challenge to increase the accuracy and diversity of these algorithms to...
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| Format: | Article |
| Language: | English |
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Hindawi Limited
2013-01-01
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| Series: | Discrete Dynamics in Nature and Society |
| Online Access: | http://dx.doi.org/10.1155/2013/739460 |