Electronic Word of Mouth (E-Wom) of Transportation Application Consumers in Indonesia: Which Factors That Are Matter

<p>Transportation applications are now becoming a popular means of transportation in major cities of developing countries. This is because high levels of community mobility are faced with high levels of congestion. This study was constructed to test the effect of service quality to e-WOM throu...

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Bibliographic Details
Main Authors: L. Leonnard, Etty Susilowati
Format: Article
Language:English
Published: Universitas Islam Negeri Syarif Hidayatullah Jakarta 2018-03-01
Series:Esensi: Jurnal Bisnis dan Manajemen
Subjects:
Online Access:http://journal.uinjkt.ac.id/index.php/esensi/article/view/6708