APPLYING THE SERVQUAL METHOD IN BANKS
Main Author: | |
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Format: | Article |
Language: | deu |
Published: |
University of Oradea
2012-12-01
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Series: | Annals of the University of Oradea: Economic Science |
Subjects: | |
Online Access: | http://anale.steconomiceuoradea.ro/volume/2012/n2/136.pdf |