Implementing Moodle for e-learning for a successful knowledge management strategy

A knowledge management strategy was implemented in a call centre organization. Part of this strategy included an e-learning tool ‘Moodle’ to support employee training and knowledge management (KM) initiatives. The research looked at the ways in which the e-learning tool could be used to help success...

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Bibliographic Details
Main Authors: Dana Tessier, Kimiz Dalkir
Format: Article
Language:English
Published: Hong Kong Bao Long Accounting & Secretarial Limited 2016-09-01
Series:Knowledge Management & E-Learning: An International Journal
Online Access:http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/341/318