IDENTIFIKASI RESOURCES CONSTRAINT PADA KINERJA PELAYANAN DENGAN PENDEKATAN THEORY OF CONSTRAINT DI INSTALASI RAWAT INAP RSU HAJI SURABAYA

The trend of Gross Death Rate (GDR) Surabaya Hajj Hospital had tended to increase from 2012 to 2015.However, it eventually decreased in 2016. This research aims to analyze the constraints in the service performance at the inpatient unit of Surabaya Hajj Hospital. The researchutilizedthe theory of co...

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Bibliographic Details
Main Authors: Vida Indira Puspita, Setya Haksama
Format: Article
Language:English
Published: Universitas Airlangga 2019-12-01
Series:The Indonesian Journal of Public Health
Subjects:
Online Access:https://e-journal.unair.ac.id/IJPH/article/view/5653