Perceived risks in online hotel services acquisition: Determinant factors of reduction strategies and their relation with consumer´s demographical characteristics

The purpose of this article was to identify which factors determine the adoption of strategies to reduce perceived risk in the purchase of hotel services online, checking whether there is any relation between those relievers and demographical characteristics. A factor analysis was conducted after ap...

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Bibliographic Details
Main Authors: Anderson Gomes de Souza, Francisco Vicente Sales Melo, Maria de Lourdes de Azevedo Barbosa
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação em Turismo 2012-09-01
Series:Revista Brasileira de Pesquisa em Turismo
Subjects:
Online Access:https://rbtur.org.br/rbtur/article/view/527