Patient complaints in general practice seen through the lens of professionalism: a retrospective observational study

Patient complaints in general practice seen through the lens of professionalism: a retrospective observational study

Background: Professionalism is a key competence for physicians. Patient complaints provide a unique insight into patient expectations regarding professionalism. Research exploring the exact nature of patient complaints in general practice, especially focused on professionalism, is limited. Aim: To c...

Full description

Bibliographic Details
Main Authors: Pieter C Barnhoorn, Geurt TJM Essers, Vera Nierkens, Mattijs E Numans, Walther NKA van Mook, Anneke WM Kramer
Format: Article
Language:English
Published: Royal College of General Practitioners 2021-04-01
Series:BJGP Open
Subjects:
general practice
after-hours care
patient complaints
retrospective observational studies
professionalism
professional development
professional identity formation
Online Access:https://bjgpopen.org/content/5/3/BJGPO.2020.0168

Internet

https://bjgpopen.org/content/5/3/BJGPO.2020.0168

Similar Items