Understanding Process Performance Measurement Systems

The purpose of this paper is to analyze the current state of Process Performance Measurement Systems (PPMS) by means of a systematic review of literature. The PPMS literature is reviewed using a systematic approach. Based on an extensive literature review only twelve articles that contain the term P...

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Bibliographic Details
Main Author: Ljubica MilanoviÊ Glavan
Format: Article
Language:English
Published: Sciendo 2011-01-01
Series:Business Systems Research
Subjects:
Online Access:http://www.degruyter.com/view/j/bsrj.2011.2.issue-2/v10305-012-0014-0/v10305-012-0014-0.xml?format=INT