PEMODELAN ARSITEKTUR ENTERPRISE SISTEM INFORMASI CUSTOMER RELATIONSHIP MANAGEMENT MENGGUNAKAN ENTERPRISE UNIFIED PROCESS
The information technology has an important role in a company or agency to run its business process. It can help to optimize the business continuity as in the customer service process. In this case, the company needs an information system to manage the relationship between the customer and company a...
Main Authors: | Ahmad Mubarok, Djaja Sukma Tjahjadi |
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Format: | Article |
Language: | English |
Published: |
Fakultas Ilmu Komputer UMI
2019-12-01
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Series: | Ilkom Jurnal Ilmiah |
Subjects: | |
Online Access: | http://jurnal.fikom.umi.ac.id/index.php/ILKOM/article/view/478 |
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