PEMODELAN ARSITEKTUR ENTERPRISE SISTEM INFORMASI CUSTOMER RELATIONSHIP MANAGEMENT MENGGUNAKAN ENTERPRISE UNIFIED PROCESS

The information technology has an important role in a company or agency to run its business process. It can help to optimize the business continuity as in the customer service process. In this case, the company needs an information system to manage the relationship between the customer and company a...

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Bibliographic Details
Main Authors: Ahmad Mubarok, Djaja Sukma Tjahjadi
Format: Article
Language:English
Published: Fakultas Ilmu Komputer UMI 2019-12-01
Series:Ilkom Jurnal Ilmiah
Subjects:
Online Access:http://jurnal.fikom.umi.ac.id/index.php/ILKOM/article/view/478