Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion
The main objective of this research is to study the effect of personality, emotional intelligence (EI), affectivity, emotional labor and emotional exhaustion on counterproductive work behavior (CWB) of front line employees in the government sector. A questionnaire was designed and distributed to 625...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Colegio Oficial de Psicólogos de Madrid
2016-04-01
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| Series: | Journal of Work and Organizational Psychology |
| Online Access: | http://www.copmadrid.org/webcopm/publicaciones/trabajo/tr2016v32n1a4.pdf |